Terms of Use

Welcome to Capstro.com

The owner and operator of capstro.com ("Site") is Capstro LLC, a limited liability company registered in UAE under license number 2427744.01, with its office located at Sharjah Media City, Sharjah, UAE.

These Terms of Use and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site, services, and applications (collectively, the "Services"). You can find all of our policies and additional terms here: capstro.com ("Legal Documents"). These Legal Documents are incorporated by reference into these Terms of Use.

By accessing, registering, and/or continuing to use or access our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by us at any time. Your continued use of the Site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified.

References in these Terms of Use to "you" (or similar) are references to you as an individual or legal entity as the case may be.

ABOUT OUR SITE

The Site is an e-commerce platform operated by Capstro LLC, where customers can place orders for products offered by Capstro LLC.

We reserve the right to introduce new services and update or withdraw any of the services, in our sole discretion, and we will not be liable to you for exercising this discretion.

ELIGIBILITY AND REGISTRATION REQUIREMENTS

You are eligible to place orders on the Site if you meet the following criteria:

  • You are above the legal age for purchasing products in your country of residence.
  • You can provide necessary information for delivery of products.

No registration is required to place orders on the Site. Customers can place orders via WhatsApp: +971 58 8004213.

YOUR OBLIGATIONS

When using or accessing the Site, you agree that you:

  • Will provide true, accurate, current, and complete information about yourself and your order as required.
  • Will not disclose to any third party (except as required or requested by us) any information provided to you during the order process.
  • Will cooperate with our requests for additional information related to your order.

When using or accessing the Site, you agree that you will not:

  • Post, list, or upload any information which is unlawful in any manner.
  • Interfere with the proper functioning of the Site.
  • Use the Site for any unlawful or fraudulent purposes.

INTELLECTUAL PROPERTY RIGHTS

All content included on the Site is the property of Capstro LLC.

You agree that you have no right to use any of our trademarks without our prior written consent.

LIABILITY & INDEMNITIES

Subject to applicable law, Capstro LLC shall not be liable for any damages or losses resulting directly or indirectly from the use of the Site or the products offered.

You agree to indemnify and hold Capstro LLC harmless from and against any losses, damages, and expenses arising out of or relating to your use of the Site and the products offered.

SUSPENSION, TERMINATION & CANCELLATION

Capstro LLC reserves the right to limit, suspend, or cancel any orders or access to the Site for any reason, including but not limited to violation of these Terms of Use.

REPORTING VIOLATIONS OF THESE REQUEST TERMS OF USE

If you believe that any activity on the Site breaches these Terms of Use, please notify us at care@capstro.com and we will investigate.

GENERAL

  • Governing Law: These Terms of Use shall be governed by the laws of UAE.
  • Governing Law; Venue: This Website Terms and Conditions and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) are governed by, and construed in accordance with, the law of United Arab Emirates. Both parties irrevocably agree that the courts of Dubai, UAE (excluding DIFC Court) have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Website Terms and Conditions or its subject matter or formation (including non-contractual disputes or claims).
  • Third Party Rights: A person who is not a party to these Terms of Use has no right to enforce any of its terms.
  • Relationship of the Parties: Nothing contained in these Terms of Use will be deemed to create the relationship of partnership, joint venture, or agency between the parties.
  • Further Assurances: The parties will do and execute or arrange for the doing and executing of each necessary act to implement and give effect to these Terms of Use.
  • Assignment: These Terms of Use are personal to you and may not be assigned without the prior written consent of Capstro LLC.
  • Entire Agreement: These Terms of Use constitute the entire agreement between the parties with respect to the subject matter.
  • Amendment: Capstro LLC reserves the right to modify these Terms of Use at any time.
  • Severability: If any provision of these Terms of Use is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
  • Force Majeure: Capstro LLC shall not be liable for any delay or failure in performance due to acts beyond its control.
  • No Waiver: The failure of Capstro LLC to enforce any provision of these Terms of Use shall not constitute a waiver of such provision.
  • Communications: You can reach out to us by care@capstro.com.
  • Survival: All provisions that either expressly or by their nature survive shall survive suspension or termination of your use of the Site.

Bulk Orders or General Queries

Regarding bulk orders or general queries, feel free to reach out to us through the following methods: